:root{--navy:#2c445c;--navy-deep:#203448;--gold:#d0b871;--gold-dark:#aa914e;--bg:#f4f6f8;--surface:#fff;--surface-2:#f8f9fa;--surface-hover:#f0f2f5;--text:#213142;--muted:#738191;--border:#e2e7eb;--success:#36a269;--danger:#d35d61;--shadow:0 12px 40px #2034481a;--app-font:Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;--app-radius:10px;--sidebar-width:238px}*{box-sizing:border-box}html,body{min-height:100%;margin:0}body{background:var(--bg);color:var(--text);font-family:var(--app-font)}button,input,textarea{font:inherit}button{cursor:pointer}.logo{color:#fff;align-items:center;gap:10px;display:flex}.logoMark{background:var(--gold);border-radius:11px;place-items:center;width:38px;height:38px;display:grid}.logoMark svg{width:27px;fill:var(--navy-deep)}.logoMark img{border-radius:inherit;object-fit:contain;width:100%;height:100%}.logoMark 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loginOrbDrift;position:absolute}.loginHero:before{width:540px;height:540px;top:-150px;right:-240px}.loginHero:after{width:320px;height:320px;animation-direction:reverse;animation-delay:-8s;bottom:-160px;left:-180px}.loginHeroBrand{z-index:1;position:relative}.loginHeroOrbs{pointer-events:none;position:absolute;inset:0;overflow:hidden}.loginHeroOrb{filter:blur(60px);opacity:.35;border-radius:50%;animation:14s ease-in-out infinite loginOrbFloat;position:absolute}.loginHeroOrb--1{background:#d0b87173;width:280px;height:280px;top:18%;right:12%}.loginHeroOrb--2{background:#78a0c859;width:220px;height:220px;animation-delay:-5s;bottom:22%;left:8%}.loginHeroOrb--3{background:#ffffff1f;width:160px;height:160px;animation-delay:-10s;top:55%;right:35%}.heroContent{z-index:1;max-width:620px;margin:auto 0;position:relative}.eyebrow{color:var(--gold);letter-spacing:2.3px;font-size:12px;font-weight:800}.heroContent h1{letter-spacing:-2.8px;margin:18px 0;font-size:clamp(42px,4.3vw,68px);line-height:1.03}.heroContent>p{color:#d9e1e8;max-width:560px;font-size:18px;line-height:1.7}.heroBenefits{gap:16px;padding:20px 0 0;list-style:none;display:grid}.heroBenefits li{color:#f3f5f7;align-items:center;gap:11px;display:flex}.heroBenefits svg{width:19px;color:var(--gold);flex-shrink:0}.heroChat{z-index:1;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);background:#ffffff14;border:1px solid #ffffff29;border-radius:14px;align-self:flex-end;align-items:center;gap:13px;padding:15px 20px;animation:6s ease-in-out infinite loginHeroChatFloat;display:flex;position:relative}.heroChat svg{color:var(--gold);flex-shrink:0}.heroChat div{gap:3px;display:grid}.heroChat div span{color:#b9c5ce;font-size:12px}.heroChatPulse{background:#4ade80;border-radius:50%;width:8px;height:8px;animation:2.4s ease-out infinite loginPulse;position:absolute;top:14px;right:14px;box-shadow:0 0 #4ade808c}.loginPanel{background:linear-gradient(165deg, var(--surface) 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i{background:var(--gold);border-radius:50%;width:6px;height:6px;position:absolute;top:7px;right:7px}.notification.active{color:#2b8c62;background:#e8f7ef}.notification.active i{background:#2dbb78;box-shadow:0 0 0 3px #2dbb782b}.notificationSoundIcon{color:#2b8c62;stroke-width:3px;position:absolute;bottom:8px;right:10px}.notificationToast{z-index:40;color:#27774e;box-shadow:var(--shadow);background:#effaf3;border:1px solid #b9dfc8;border-radius:9px;padding:10px 12px;font-size:10px;font-weight:750;animation:2.4s forwards notificationToastIn;position:absolute;top:56px;right:122px}.userMenu{align-items:center;gap:9px;margin-left:5px;display:flex}.userMenu>span{color:#fff;background:var(--navy);border-radius:10px;place-items:center;width:34px;height:34px;font-size:11px;font-weight:800;display:grid}.userMenu div{display:grid}.userMenu strong{font-size:12px}.userMenu small{color:var(--muted);text-transform:capitalize;font-size:9px}.mobileMenuButton{color:var(--text);background:0 0;border:0;display:none}@keyframes notificationToastIn{0%{opacity:0;transform:translateY(-6px)}12%,82%{opacity:1;transform:translateY(0)}to{opacity:0;transform:translateY(-6px)}}.inbox{background:var(--surface);grid-template-columns:300px minmax(520px,1fr);min-width:0;height:calc(100vh - 64px);min-height:0;display:grid;overflow:hidden}.inbox.profileOpen{grid-template-columns:300px minmax(420px,1fr) 260px}.ticketColumn,.chatColumn,.contactPanel{border-right:1px solid var(--border);min-width:0;height:100%;min-height:0}.ticketColumn{grid-template-rows:auto auto auto auto minmax(0,1fr);display:grid;overflow:hidden}.ticketHeader{justify-content:space-between;align-items:center;padding:15px 12px 10px;display:flex}.ticketHeader h1{letter-spacing:-.4px;margin:0;font-size:18px}.ticketHeader span{color:var(--muted);font-size:11px}.smallPrimary{color:#fff;background:var(--navy);border:0;border-radius:7px;height:30px;padding:0 10px;font-size:11px;font-weight:700}.ticketSearch{border:1px solid var(--border);height:34px;color:var(--muted);background:var(--surface-2);border-radius:8px;align-items:center;gap:7px;margin:0 12px 10px;padding:0 10px;display:flex}.ticketSearch input{min-width:0;color:var(--text);background:0 0;border:0;outline:0;flex:1;font-size:12px}.statusTabs{border-bottom:1px solid var(--border);gap:2px;padding:0 8px 8px;display:flex;overflow:auto}.statusTabs button{white-space:nowrap;color:var(--muted);background:0 0;border:0;border-radius:6px;padding:6px;font-size:9px}.statusTabs button.active{color:var(--navy);background:#d0b87140;font-weight:800}.ticketSortControl{border-bottom:1px solid var(--border);color:var(--muted);text-transform:uppercase;justify-content:space-between;align-items:center;gap:8px;padding:7px 10px;font-size:9px;font-weight:850;display:flex}.ticketSortControl select{border:1px solid var(--border);min-width:132px;height:28px;color:var(--text);background:var(--surface-2);border-radius:7px;outline:0;padding:0 8px;font-size:10px}.ticketList{overflow-y:auto}.ticketItem{border:0;border-bottom:1px solid var(--border);width:100%;color:var(--text);background:var(--surface);text-align:left;gap:11px;padding:14px 15px;display:flex;position:relative}.ticketItem:hover,.ticketItem.selected{background:#fbfaf6}.ticketItem.selected:before{content:"";left:0;background:var(--gold);border-radius:13px 0 0 13px;width:5px;position:absolute;inset-block:0}.ticketCard{border:1px solid #dde5eb;border-left:5px solid var(--gold);background:var(--surface);border-radius:12px;gap:0;width:auto;margin:8px 8px 10px;display:grid;overflow:hidden;box-shadow:0 7px 22px #20344814}.ticketCard:nth-child(odd),.ticketCard:nth-child(2n){background:var(--surface);border-color:#dde5eb;border-left-color:var(--gold)}.ticketCard:hover,.ticketCard.selected{border-color:#d0b871bf;border-left-color:var(--gold);box-shadow:0 10px 26px #20344821}.ticketCard.customTemplate{box-shadow:none;background:0 0;border:0;border-radius:0;margin:8px 7px 12px;padding:0;display:block;overflow:visible}.ticketCard.customTemplate.selected:before{display:none}.ticketCard.customTemplate:hover,.ticketCard.customTemplate.selected{box-shadow:none;background:0 0;border:0}.ticketCard.waitingAlert{border-color:#d35d61;animation:1.1s ease-in-out infinite ticketWaitingAlert}.ticketMainButton{width:100%;color:inherit;text-align:left;cursor:pointer;background:0 0;border:0;padding:9px 9px 8px;display:block}.ticketVisualTop{border-bottom:1px solid var(--border);grid-template-columns:42px minmax(0,1fr) 14px;align-items:start;gap:8px;padding-bottom:8px;display:grid;position:relative}.ticketCard .avatar{border-radius:9px;width:42px;height:42px}.ticketTitleBlock{gap:6px;min-width:0;padding-top:2px;display:grid}.ticketMenuDots{width:14px;height:14px;color:var(--navy);stroke-width:3px}.ticketProtocol{color:#6f7d8a;flex:none;font-size:6px;font-weight:900}.ticketTiming{color:#53677a;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:4px;font-size:9px;font-weight:800;display:grid}.ticketTiming svg{color:var(--navy)}.ticketTiming time{color:#49617a;justify-self:end;font-size:9px;font-weight:900}.ticketMetaBand{grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:7px;padding-top:9px;display:grid}.ticketDoctor{color:#234f91;background:#e8f2ff;border:1px solid #cfe0f3;border-radius:9px;grid-template-columns:16px minmax(0,1fr);align-items:center;gap:5px;min-width:0;padding:6px 7px;display:inline-grid}.ticketDoctor svg{color:#244f9b}.ticketDoctor span{gap:1px;min-width:0;display:grid}.ticketDoctor strong,.ticketDoctor small{text-overflow:ellipsis;white-space:nowrap;text-transform:uppercase;overflow:hidden}.ticketDoctor strong{font-size:7px;font-weight:900}.ticketDoctor small{color:#2d4774;font-size:6px;font-weight:800}.ticketCompactStatus{color:#6d6a55;text-transform:uppercase;white-space:nowrap;background:#f1ecd8;border-color:#0000;border-radius:10px;justify-content:center;align-items:center;gap:4px;min-width:82px;padding:7px;font-size:7px;font-weight:900;display:inline-flex}.ticketCompactStatus i{background:currentColor;border-radius:50%;width:6px;height:6px}.ticketCompactStatus.in_service{color:#19935a;background:#cdf4dc}.ticketCompactStatus.waiting,.ticketCompactStatus.pending{color:#7c682d;background:#fff4cd;animation:1.35s ease-in-out infinite waitingPulse}.ticketCompactStatus.resolved,.ticketCompactStatus.closed{color:#64717c;background:#e9edf0}.ticketCardActions{grid-template-columns:repeat(5,minmax(0,1fr));gap:5px;padding:0 9px 10px;display:grid}.ticketCardActions button,.ticketInfoAction{border:1px solid var(--border);min-width:0;min-height:50px;color:var(--navy);cursor:pointer;text-align:center;background:#ffffffc7;border-radius:8px;align-content:center;place-items:center;gap:2px;padding:5px 3px;display:grid}.ticketInfoAction{cursor:default}.ticketCardActions button:hover{color:var(--navy);background:var(--surface);border-color:#2c445c47;box-shadow:0 2px 6px #20344814}.ticketCardActions button:disabled{opacity:.58;cursor:wait;box-shadow:none}.ticketCardActions svg{stroke-width:2.3px;width:16px;height:16px}.ticketCardActions strong{text-overflow:ellipsis;white-space:nowrap;text-transform:uppercase;max-width:100%;font-size:6px;font-weight:900;overflow:hidden}.ticketCardActions small{text-overflow:ellipsis;white-space:nowrap;color:#4d6073;text-transform:uppercase;max-width:100%;font-size:5px;font-weight:800;overflow:hidden}.ticketCard:not(.customTemplate){border:0;border-left:5px solid var(--gold);color:#fff;background:var(--navy);border-radius:0;min-height:70px;margin:6px 6px 7px;position:relative;overflow:hidden;box-shadow:0 3px 9px #20344833}.ticketCard:not(.customTemplate):nth-child(odd),.ticketCard:not(.customTemplate):nth-child(2n){border-color:var(--gold);background:var(--navy)}.ticketCard:not(.customTemplate):hover,.ticketCard:not(.customTemplate).selected{border-color:var(--gold);background:color-mix(in srgb, var(--navy) 88%, #000);box-shadow:0 4px 12px #2034484d}.ticketCard:not(.customTemplate).selected:before{display:none}.ticketCard:not(.customTemplate) .ticketMainButton{color:#fff;padding:10px 9px}.ticketCompactLayout{grid-template-columns:34px minmax(0,1fr);align-items:center;gap:9px;min-height:48px;display:grid;position:relative}.ticketCard:not(.customTemplate) .avatar{color:#fff;width:34px;height:34px;box-shadow:none;background:#fff3;border:0;border-radius:4px;font-size:9px}.ticketCompactBody{gap:7px;min-width:0;padding-right:58px;display:grid}.ticketCompactHeading{grid-template-columns:minmax(0,1fr) auto auto;align-items:baseline;gap:6px;min-width:0;display:grid}.ticketCompactHeading strong{text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:850;overflow:hidden}.ticketCompactHeading span,.ticketCompactHeading time{color:#ffffffb8;font-size:7px;font-weight:800}.ticketCompactHeading time{color:#ff8ea6}.ticketCompactTags{align-items:center;gap:3px;min-width:0;display:flex;overflow:hidden}.ticketCompactTags b{text-overflow:ellipsis;white-space:nowrap;max-width:92px;color:var(--navy);background:#fff;border-radius:3px;padding:2px 4px;font-size:6px;font-weight:850;overflow:hidden}.ticketStateDot{background:#f0b33c;border:1px solid #ffffffbf;border-radius:50%;flex:none;width:9px;height:9px}.ticketStateDot.in_service{background:#27d17f}.ticketStateDot.closed,.ticketStateDot.resolved{background:#aeb9c2}.ticketStateDot.pending{background:#ff7d63}.ticketCard:not(.customTemplate) .ticketCardActions{z-index:3;gap:3px;padding:0;display:flex;position:absolute;bottom:8px;right:7px}.ticketCard:not(.customTemplate) .ticketCardActions button{color:#fff;background:#ffffff29;border:0;border-radius:50%;width:17px;min-width:17px;height:17px;min-height:17px;padding:2px}.ticketCard:not(.customTemplate) .ticketCardActions button:hover{color:#771487;box-shadow:none;background:#fff}.ticketCard:not(.customTemplate) .ticketCardActions svg{stroke-width:2.2px;width:12px;height:12px}.ticketCard:not(.customTemplate) .unread{top:4px;right:4px;transform:scale(.75)}.srOnly{clip:rect(0,0,0,0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.customTicketCard{box-sizing:border-box;border:1px solid #dde5eb;border-left:5px solid var(--gold);background:var(--surface);--ticket-card-icon-size:15px;--ticket-card-label-size:7px;--ticket-card-value-size:6px;--ticket-card-item-height:34px;margin:0 auto;padding:8px;display:grid;box-shadow:0 7px 22px #20344814}.ticketCard.customTemplate .customTicketCard{color:#fff;background:var(--navy);border:0;border-left:5px solid var(--gold);box-shadow:0 3px 9px #20344833}.ticketCard.customTemplate .customTicketCard.free{background-image:radial-gradient(circle at 30% 0,#2a4f8252,#0000 43%),linear-gradient(145deg,#ffffff09,#0000 42%);box-shadow:0 9px 18px #04102057}.ticketCard.customTemplate .customTicketCard.free:before{content:"";z-index:0;pointer-events:none;background:linear-gradient(90deg,#ffffff14,#f4bd4fe6,#ffffff14);height:1px;position:absolute;top:97px;left:14px;right:14px}.ticketCard.customTemplate .customTicketCard.free:after{content:"";z-index:0;pointer-events:none;background:linear-gradient(#1f3757b8,#0a1d37c2);border:1px solid #7894b838;border-radius:24px;height:43px;position:absolute;bottom:10px;left:14px;right:14px;box-shadow:inset 0 1px #ffffff0a,0 5px 12px #0000002e}.ticketCard.customTemplate .customTicketField,.ticketCard.customTemplate .customTicketAction{color:#fff;box-shadow:none;background:0 0;border:0}.ticketCard.customTemplate .customTicketField:not(.contactName):not(.protocol):not(.duration),.ticketCard.customTemplate .customTicketAction.info{color:var(--navy);background:#fff;border-radius:3px;padding:2px 4px}.ticketCard.customTemplate .customTicketField strong,.ticketCard.customTemplate .customTicketAction strong{display:none}.ticketCard.customTemplate .customTicketField small,.ticketCard.customTemplate .customTicketAction small{color:inherit;font-size:max(var(--ticket-card-value-size), 6px)}.ticketCard.customTemplate .customTicketField.contactName>svg{display:none}.ticketCard.customTemplate .customTicketField.contactName small{color:#fff;text-overflow:ellipsis;white-space:nowrap;overflow-wrap:normal;font-size:12px;font-weight:850;line-height:1.05;overflow:hidden}.ticketCard.customTemplate .customTicketFreeItem.variable-contactName{z-index:4}.ticketCard.customTemplate .customTicketFreeItem.variable-contactName .customTicketField{grid-template-columns:minmax(0,1fr);padding-inline:2px}.ticketCard.customTemplate .customTicketFreeItem.variable-protocol .customTicketField{grid-template-columns:var(--ticket-card-icon-size) minmax(0,1fr)}.ticketCard.customTemplate .customTicketField.protocol small,.ticketCard.customTemplate .customTicketField.duration small{color:#ffffffbf}.ticketCard.customTemplate .customTicketFreeItem.variable-protocol{min-width:128px}.ticketCard.customTemplate .customTicketFreeItem.variable-protocol .customTicketField small{text-overflow:clip;font-variant-numeric:tabular-nums;overflow:visible}.ticketCard.customTemplate .customTicketFreeItem.variable-lastMessageAt .customTicketField,.ticketCard.customTemplate .customTicketFreeItem.variable-duration .customTicketField{border:1px solid #7894b81f;border-radius:7px;height:100%}.ticketCard.customTemplate .customTicketFreeItem.variable-status .customTicketField{border:1px solid #7894b82e;border-radius:999px;height:100%}.ticketCard.customTemplate .customTicketFreeItem.variable-avatar .avatar{color:#f4bd4f;background:linear-gradient(145deg,#142a48,#07172e);border:1px solid #f4bd4fb8;border-radius:10px;box-shadow:inset 0 0 14px #f4bd4f14,0 4px 9px #00000038}.ticketCard.customTemplate .customTicketAction:not(.info){min-width:var(--ticket-card-item-height);background:#ffffff29;border-radius:50%;padding:2px}.ticketCard.customTemplate .customTicketCard.free .customTicketAction:not(.info){background:0 0;border-radius:0;height:100%}.ticketCard.customTemplate .customTicketCard.free .customTicketFreeItem.variable-printConversation:before,.ticketCard.customTemplate .customTicketCard.free .customTicketFreeItem.variable-printAppointment:before{content:"";background:#7894b838;width:1px;position:absolute;top:3px;bottom:3px;left:-10px}.ticketCard.customTemplate .customTicketAction:not(.info):hover{color:var(--navy);background:#fff}.customTicketCard.free{display:block;position:relative;overflow:hidden}.customTicketCardFreeMain{z-index:0;cursor:pointer;background:0 0;border:0;position:absolute;inset:0}.customTicketFreeItem{z-index:1;min-width:38px;position:absolute}.customTicketFreeItem .avatar{width:calc(var(--ticket-card-icon-size) * 2.65);height:calc(var(--ticket-card-icon-size) * 2.65)}.customTicketFreeItem .customTicketField,.customTicketFreeItem .customTicketAction{width:100%}.customTicketCardMain{gap:inherit;color:inherit;text-align:left;cursor:pointer;background:0 0;border:0;padding:0;display:grid}.customTicketCardZone{min-width:0;display:grid;position:relative}.customTicketCardZone.header{border-bottom:1px solid var(--border);grid-template-columns:minmax(0,1fr);padding-bottom:7px}.customTicketCardZone.meta{grid-template-columns:repeat(2,minmax(0,1fr))}.customTicketCardZone.actions{display:grid}.customTicketCard .avatar{width:calc(var(--ticket-card-icon-size) * 2.65);height:calc(var(--ticket-card-icon-size) * 2.65);border-radius:9px}.customTicketField,.customTicketAction{border:1px solid var(--border);min-width:0;color:var(--navy);background:#ffffffd1;border-radius:8px;align-items:center;gap:3px;display:grid}.customTicketField{grid-template-columns:var(--ticket-card-icon-size) minmax(0, 1fr);min-height:var(--ticket-card-item-height);padding:5px 6px}.customTicketField svg,.customTicketAction svg{width:var(--ticket-card-icon-size);height:var(--ticket-card-icon-size)}.customTicketField.contactName{background:0 0;border-color:#0000}.customTicketField.contactName strong{color:var(--text);font-size:max(var(--ticket-card-label-size), 9px)}.customTicketField.status{color:#19935a;background:#cdf4dc;border-color:#0000}.customTicketAction{min-height:var(--ticket-card-item-height);text-align:center;align-content:center;place-items:center;padding:5px 3px}.customTicketAction.info{cursor:default}.customTicketAction:disabled{opacity:.58;cursor:wait}.customTicketField span,.customTicketAction span{gap:1px;min-width:0;display:grid}.customTicketField strong,.customTicketField small,.customTicketAction strong,.customTicketAction small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.customTicketField strong,.customTicketAction strong{font-size:var(--ticket-card-label-size);text-transform:uppercase;font-weight:900}.customTicketField small,.customTicketAction small{color:#53677a;font-size:var(--ticket-card-value-size);font-weight:800}.avatar{width:34px;height:34px;color:var(--navy);box-shadow:0 0 0 1px var(--border);background:#e7dec3;border:2px solid #fff;border-radius:9px;flex:none;place-items:center;font-size:10px;font-weight:800;display:grid}.avatar img{border-radius:inherit;object-fit:cover;width:100%;height:100%}.avatar.large{width:40px;height:40px}.ticketContent{gap:0;min-width:0;display:grid}.ticketTop{justify-content:space-between;align-items:baseline;gap:6px;display:flex}.ticketTop strong{text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.ticketPreview{text-overflow:ellipsis;white-space:nowrap;color:var(--muted);font-size:9px;overflow:hidden}.statusPill{color:#6d6a55;text-transform:uppercase;background:#f1ecd8;border-radius:9px;justify-self:start;padding:3px 7px;font-size:8px;font-weight:800}.statusPill.in_service{color:#26744c;background:#dff2e7}.statusPill.waiting,.statusPill.pending{color:#7c682d;background:#fff4cd;animation:1.35s ease-in-out infinite waitingPulse}.statusPill.resolved,.statusPill.closed{color:#64717c;background:#e9edf0}@keyframes waitingPulse{0%,to{transform:translateZ(0)scale(1);box-shadow:0 0 #d0b87161}50%{transform:translateZ(0)scale(1.035);box-shadow:0 0 0 4px #d0b87100}}@keyframes ticketWaitingAlert{0%,to{background:snow;box-shadow:0 2px 8px #d35d611f}50%{background:#fff1f1;box-shadow:0 0 0 3px #d35d613d,0 6px 16px #d35d612e}}.unread{color:#fff;background:var(--gold-dark);border:2px solid #fff;border-radius:9px;place-items:center;min-width:16px;height:16px;padding:0 4px;font-size:7px;display:grid;position:absolute;top:30px;left:30px}.emptyState,.chatEmpty{color:var(--muted);text-align:center;padding:30px 15px;font-size:12px}.chatColumn{background:var(--surface-2);flex-direction:column;height:100%;min-height:0;display:flex;overflow:hidden}.chatHeader{border-bottom:1px solid var(--border);background:var(--surface);flex:0 0 66px;align-items:center;gap:11px;padding:0 17px;display:flex}.chatContactButton{background:0 0;border:0;border-radius:10px;flex:none;place-items:center;padding:0;display:grid}.chatContactSummary{min-width:130px;color:inherit;text-align:left;background:0 0;border:0;flex:1;gap:3px;padding:0;display:grid}.chatContactButton:hover,.chatContactSummary:hover{opacity:.82}.chatHeader strong{font-size:13px}.chatHeader span{color:var(--muted);font-size:9px}.chatHeader .contactPresence.active{color:#2d8b62;font-weight:800}.chatHeaderActions{justify-content:flex-end;align-items:center;gap:6px;min-width:0;margin-left:auto;overflow:visible;flex:0 auto!important;display:flex!important}.realtimeIndicator{background:#bdc5cc;border-radius:50%;flex:none;width:8px;height:8px;box-shadow:0 0 0 3px #bdc5cc29}.realtimeIndicator.connected{background:#32a86f;box-shadow:0 0 0 3px #32a86f29}.headerActionButton{border:1px solid var(--border);width:54px;height:43px;color:var(--navy);background:var(--surface);text-align:center;border-radius:8px;flex:0 0 54px;align-content:center;place-items:center;gap:2px;padding:3px 4px;font-size:7px;font-weight:850;line-height:1.1;display:grid}.headerActionButton svg{width:15px;height:15px}.headerActionButton:hover{background:var(--surface-2);border-color:#cbd5dc}.headerActionButton.active{color:#7c682d;background:#d0b87133;border-color:#d0b8718c}.headerActionButton.primary{color:#fff;border-color:var(--navy);background:var(--navy)}.headerActionButton.danger{color:#ad4148;background:#fff4f4;border-color:#efc8ca}.headerActionButton:disabled{opacity:.55;cursor:wait}.profileOpen .headerActionButton{flex-basis:46px;width:46px;font-size:6.2px}.dangerGhostButton{color:#9f3d45;background:#fff5f5;border:1px solid #9f3d4540;border-radius:7px;justify-content:center;align-items:center;gap:6px;height:31px;padding:0 9px;font-size:10px;font-weight:800;display:inline-flex}.spyBadge{background:#d0b87138;border-radius:8px;align-items:center;gap:4px;padding:6px 8px;font-weight:850;color:var(--navy)!important;display:inline-flex!important}.spyNotice{color:var(--navy);background:#d0b8712e;border-bottom:1px solid #d0b87147;align-items:center;gap:8px;padding:8px 18px;font-size:11px;font-weight:750;display:flex}.appointmentNotice{color:#27774e;background:#e8f6ee;border-bottom:1px solid #c8e8d5;align-items:center;gap:8px;padding:8px 18px;font-size:10px;font-weight:750;display:flex}.appointmentNotice span{flex:1}.appointmentNotice button{color:inherit;background:0 0;border:0;font-size:9px;font-weight:850}.appointmentNotice.warning{color:#876b20;background:#fff9e9;border-color:#eadba8}.messages{background-image:radial-gradient(var(--border) .6px, transparent .6px);background-size:16px 16px;flex:auto;min-height:0;padding:20px 24px;overflow-y:auto}.dayDivider{width:fit-content;color:var(--muted);background:var(--surface);border-radius:8px;margin:0 auto 18px;padding:4px 9px;font-size:9px;display:block;box-shadow:0 2px 7px #2034480d}.bubbleRow{margin-bottom:10px;display:flex}.bubbleRow.outbound{justify-content:flex-end}.bubbleRow.internalNoteRow{justify-content:center}.bubble{background:var(--surface);border-radius:4px 13px 13px;max-width:72%;padding:9px 11px 6px;box-shadow:0 2px 7px #20344814}.outbound .bubble{color:#233447;background:#e8e0c7;border-radius:13px 4px 13px 13px}.internalNoteRow .bubble{color:#5f5229;background:#fff9e9;border:1px dashed #d0b871b3;border-radius:10px;max-width:min(620px,88%)}.internalNoteLabel{color:#7c682d;text-transform:uppercase;letter-spacing:.5px;margin-bottom:5px;font-size:8px;display:block}.bubble p{white-space:pre-wrap;margin:0;font-size:12px;line-height:1.45}.messageActions{opacity:.72;justify-content:flex-end;gap:3px;min-height:20px;margin:-3px -4px 4px 0;display:flex}.bubble:hover .messageActions{opacity:1}.messageActions button{color:#536a7f;cursor:pointer;background:#ffffff9e;border:1px solid #536a7f24;border-radius:6px;place-items:center;width:22px;height:20px;padding:0;font-size:11px;display:grid}.messageActions button:hover{color:var(--navy);background:#fff;border-color:#2c445c3d}.bubble>.messageMeta{color:#7b8792;justify-content:flex-end;align-items:center;gap:5px;margin-top:4px;font-size:8px;display:flex}.messageMeta time{font-variant-numeric:tabular-nums}.deliveryIndicator{align-items:center;gap:2px;font-weight:750;color:#71808c!important;margin:0!important;font-size:8px!important;display:inline-flex!important}.deliveryIndicator svg{stroke-width:2.2px;width:13px;height:13px}.deliveryIndicator small{font-size:7px}.deliveryIndicator.read{color:#1684c7!important}.deliveryIndicator.failed{color:#b53c47!important}.composer{z-index:2;border-top:1px solid var(--border);background:var(--surface);flex-wrap:wrap;flex:none;align-items:center;gap:10px;padding:10px 12px 7px;display:flex;position:sticky;bottom:0}.composerActions{flex:none;align-items:center;gap:12px;display:flex}.composerActions .iconButton{color:#536a7f;border-radius:8px;width:28px;height:38px}.composerActions .iconButton:hover,.composerActions .iconButton.active{color:var(--navy);background:var(--surface-2)}.composer textarea{resize:none;border:1px solid var(--border);min-height:42px;max-height:100px;color:var(--text);background:var(--surface-2);border-radius:9px;outline:0;flex:1;padding:11px 14px;font-size:12px}.composerDock{z-index:2;background:var(--surface);flex:none;position:relative}.composerDock .composer{position:static}.quickReplyMenu{border:1px solid var(--border);background:var(--surface);border-radius:10px 10px 0 0;max-height:280px;position:absolute;bottom:calc(100% - 1px);left:12px;right:12px;overflow-y:auto;box-shadow:0 -10px 28px #1626341f}.quickReplyMenu>header{z-index:1;border-bottom:1px solid var(--border);background:var(--surface);justify-content:space-between;align-items:center;gap:12px;padding:9px 11px;display:flex;position:sticky;top:0}.quickReplyMenu>header strong{font-size:10px}.quickReplyMenu>header span{color:var(--muted);font-size:8px}.quickReplyMenu>button{border:0;border-bottom:1px solid var(--border);width:100%;color:var(--text);text-align:left;background:0 0;grid-template-columns:100px minmax(0,1fr);align-items:center;gap:10px;padding:9px 11px;display:grid}.quickReplyMenu>button:hover,.quickReplyMenu>button.active{background:color-mix(in srgb, var(--gold) 18%, var(--surface))}.quickReplyMenu>button>b{color:var(--navy);text-overflow:ellipsis;white-space:nowrap;font-size:10px;overflow:hidden}.quickReplyMenu>button>span{gap:3px;min-width:0;display:grid}.quickReplyMenu>button strong{font-size:10px}.quickReplyMenu>button small{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-size:8px;overflow:hidden}.quickReplyEmpty{color:var(--muted);text-align:center;padding:18px 12px;font-size:9px}.emojiCatalog{z-index:4;border:1px solid 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loginFadeUp{0%{opacity:0;transform:translateY(18px)}to{opacity:1;transform:translateY(0)}}@keyframes loginFadeIn{0%{opacity:0}to{opacity:1}}@keyframes loginIconPop{0%{opacity:0;transform:scale(.82)}70%{transform:scale(1.06)}to{opacity:1;transform:scale(1)}}@keyframes loginHeroGradient{0%,to{background-position:0%}50%{background-position:100%}}@keyframes loginOrbFloat{0%,to{transform:translate(0)scale(1)}33%{transform:translate(18px,-22px)scale(1.05)}66%{transform:translate(-14px,16px)scale(.96)}}@keyframes loginOrbDrift{0%,to{transform:translate(0)rotate(0)}50%{transform:translate(12px,-18px)rotate(4deg)}}@keyframes loginHeroChatFloat{0%,to{transform:translateY(0)}50%{transform:translateY(-6px)}}@keyframes loginPulse{0%{box-shadow:0 0 #4ade808c}70%{box-shadow:0 0 0 10px #4ade8000}to{box-shadow:0 0 #4ade8000}}@keyframes loginLoadingSweep{0%{transform:translate(-120%)}to{transform:translate(320%)}}@keyframes 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